Shipping policy

Shipping

Smaller items will be  packaged and dispatched within 3-4 days of ordering if not sooner. These  items are shipped, fully insured and with tracking numbers. For  Furniture Products we use reliable national couriers who deliver to  mainland UK.

LCT Home prefers to arrange delivery within 7-14 working  days wherever possible. In order to keep delivery costs as low as  possible we either arrange delivery ourselves or use a local trusted  courier company. We arrange the quote and once accepted by you, pass  your details onto the driver who will then make contact with you to  coordinate delivery times directly. We will obviously be happy to assist  you with any queries/issues you may have regarding  delivery.

Larger items will always require freight shipping if going outside of the UK, we advise all clients outside the UK to contact LCT Home prior to purchase so we can provide a bespoke quotation, once purchased it is the responsibility of the buyer to pay any and all shipping costs before the items will be shipped.

Any items that remain with unpaid shipping fees after 14 days of purchase will incur a storage fee of £25 per item per week (unless agreed otherwise) and cannot be cancelled. Alternatively customers are always welcome to collect their  purchases from us directly.It is the responsibility of the Customer to  make sure the Product(s) ordered will fit through the delivery route  into the desired room in their property.

Each product description  includes the height, width and depth so please ensure you check this  before ordering. Delivery is 'kerb-side only' and the Customer is  responsible for arranging appropriate transfer into their property.